WebBranches Contact centers Online banking Mobile banking apps FIGURE 1 Preferred channels to undertake the following banking activities in a post–COVID-19 world Consumers would prefer using digital channels for transactional activities but bank branches for high-touch interactions Inquire about new products WebMar 21, 2024 · The banking sector is one of the robust and fast growing in the finance industry. The need for debt and the management of cash and its equivalent ensures that it remains relevant. The quiz below tests on different banking concepts. Questions and Answers 1. Technology and retail banking are inseparable.
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